Terms and Conditions of Use

Welcome to our website. If you continue to browse and use this website, then you are agreeing to the terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. The terms 'our' and' us' and 'Iona Light' and 'we' refer to the owners of the website. Iona Light is a partnership comprising two partners (known as Shabdan and Shastra). The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice. This website uses cookies to monitor browsing preferences via an analytical tool. If you allow cookies to be used, personal information including the following may be stored for our general information, although we cannot identify individual visitors from the data we see:

Pages visited, whether visits are new or repeat visits, the type of browser used, the language setting of the browser, any registered location entered on the browser.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Any reliance you place on such information is therefore strictly your own responsibility.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website up and running smoothly. However, Iona Light takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Terms and Conditions for Booking Workshops

Iona Light has been reluctant over the years to introduce booking terms and conditions for workshops, but our increased use of residential accommodation now makes this necessary. Once booked, residential accommodation must be paid for, and we have to cover these costs. We also budget expected fees into our financial calculations, and it can sometimes cause difficulty if people cancel at the last minute.

We want to make sure that these booking terms while supporting us in our work - do not prevent anyone from attending courses, so we are very happy to discuss payment plans with anyone who needs one, spreading payments over longer periods. At the same time we want to be clear about amounts we need to receive from you. We can spread deposits and balances over several months as long as we have cheques in advance and you understand that we will need to cash them.

Residential Workshops
Residential course deposits are not refundable. Balances must be dated at least 5 weeks before the course start date, or the date given by us in the course information, so that we can pay the accommodation balance and other advance costs. Residential course balances are payable even if you cancel unless we find another suitable participant to take your place. If your place is filled, you will receive a balance refund, although we may need to charge an administrative fee to cover costs. For some courses, for example Master Classes, group composition is very important and it may not be possible to fill your place even if there are people on the waiting list.

When you register for a course and we accept your application/registration, you are agreeing to attend the course and we are agreeing to accept you as a participant. When you send your deposit (or any other payments requested at the time of booking) we are entering into a formal agreement with you. If we cannot run the course for any reason we will refund your payments.

Please consider taking out cancellation insurance to cover the course costs for yourself if you are unable to attend. We have done everything possible to help people out in the past, but over the years we have sometimes had unexpected last-minute cancellations and been left with extra costs to pay, which we can no longer sustain.

To cancel a booking, you must contact us by telephone or mobile text at the earliest opportunity. You must either speak to us in person or receive a text reply from us to confirm we have received your cancellation. Otherwise we will not know to look for someone to take your place and you will not have the potential option of a balance refund. Email is not an acceptable medium for cancellation, as we cannot always access emails on a regular basis.

Non-Residential Workshops
When you book a non-residential workshop, we will normally ask you to send a deposit, which is non-refundable unless we cancel the workshop, and a balance cheque (or series of cheques, if we have agreed a payment plan with you) dated several weeks (normally 5) before the workshop. If you are unable to attend and you let us know 4 weeks before the non-residential workshop date, we will refund the balance by returning or destroying your cheque. If you cancel less than four weeks before the workshop, the balance is only refundable in exceptional circumstances. We hope you understand that in order to book halls and organise our work, we need to have a level of formality for workshop attendance.